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Advisor, Student Financial Services
## Advisor, Student Financial Services Owens Community College is seeking a dedicated Advisor, Student Financial Services to join our team at our Toledo-area campus. This is a full-time, salaried position with a Monday through Friday schedule. In this role, you'll be the go-to person for students navigating their financial journey at Owens. You'll manage a caseload of students, providing personalized guidance on payment options, financial aid eligibility, residency status, and academic standing. You'll work hand-in-hand with academic advisors to ensure students stay on track, proactively reaching out to those who might be at risk of financial enrollment issues. ### What You'll Do - Serve as a primary point of contact for your assigned student caseload, building strong relationships and understanding each student's unique needs. - Guide students through financial enrollment management, including payment plans, aid applications, and understanding their financial responsibilities. - Collaborate with the advising team and department chairs to boost student success and retention. - Stay current on federal and state regulations, as well as college policies, to provide accurate information. - Document all student interactions in Banner and use a variety of tech tools—including Degree. Works, Onbase, and Department of Education systems—to manage your work efficiently. - Assist with special events and projects, both on and off campus, as needed. ### What You Bring - **Education:** A Bachelor's degree is required. - **Experience:** At least two years of direct service to college students or in a similar customer service environment. - **Skills:** Strong communication and interpersonal skills, with the ability to handle stressful situations professionally. You should be adaptable, able to juggle multiple tasks, and comfortable using a range of software and databases. - **Knowledge:** Familiarity with Banner, Degree. Works, Onbase, and financial aid systems (like COD, NSLDS, CPS) is a plus. ### Why Join Owens? As part of the Owens family, you'll be part of an institution that has been providing affordable, quality education since 1965. We offer a competitive benefits package and a supportive, inclusive work environment. Our Toledo campus spans over 280 acres, just five minutes from downtown, and we're committed to diversity and equal opportunity. If you're passionate about helping students achieve their educational goals, we'd love to hear from you. Apply today and become part of our team! --- _This job was found on [bandana.com]( [Jobs Hiring in Rossford, OH]( [Jobs Hiring in Toledo, OH]( [Jobs Hiring in Sylvania, OH]( [Jobs Hiring in Maumee, OH]( [Jobs Hiring in Perrysburg, OH](
