Airline Customer Service Representative at DFW Airport - $18.50/hr

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"


Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...


... peace of mind


Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Dallas Forth Worth International Airport (DFW). We cater to a distinctive clientele.


We offer full-time and part-time positions.


  • Excellent advancement opportunities
  • Paid Training
  • Dynamic Workplace
  • Medical benefits (Full-Time Employees)
  • Voluntary dental, vision, and a matching 401k plan
  • Amazon Incentives

Are you excited yet? Fantastic! We are too. But we are just getting started.


You will also learn to perform the following functions throughout the course of your employment :


  • Learn behind-the-scene workings of an international airport.
  • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
  • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
  • Enjoy the opportunity to professionally interact with high-profile passengers.
  • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?


  • Eager to learn new skills
  • Organized and logical thinker
  • Make quick and rational decisions
  • Problem Solving
  • Ability to adapt quickly to unforeseen situations
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a dynamic environment
  • At least 18 years of age, high school graduate or G.E.D equivalent.
  • Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance.
  • Reading & comprehension of reference materials, instructions, policies & procedures
  • English proficient, other languages are a plus.
  • Computer savvy
  • Valid US work authorization
  • Professional demeanor and exceptional presentation
  • Flexible schedule & availability
  • Background Check, Fingerprinting required
  • Drug Screen required on day of hire

Are you passionate about learning?


Paid training with our highly knowledgeable and top performing training department.


Equal Opportunity Employment


Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.


If you've come this far, then take the next step towards elevating your skills and building your new career.


It's just one click away.




Required Skills


  • Excellent problem solving skills
  • Excellent math skills
  • Basic computer skills
  • Able to pay close attention to details
  • Able to multi-task

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...