Business Process Manager – Parametric

Job Description:

  • Lead process discovery and operating model analysis across strategic initiatives, translating complex business challenges into clear, decision-ready artefacts.
  • Facilitate workshops to challenge assumptions, identify process gaps, dependencies, business rules, data impacts and unresolved ownership before solution decisions are made.
  • Assess change across people, process, platform and data, translating process insights into practical operating model considerations and implementation recommendations.
  • Develop current and future state process models, using BPMN and other structured artefacts appropriate to the decision being supported.
  • Build and embed the Enterprise Process & Operating Model Framework by developing standards, templates, modelling conventions and reusable process assets.
  • Maintain enterprise process knowledge, ensuring process information is governed, reusable and provides consistent inputs into business and technology decisions.

Requirements:

  • 8+ years' experience in Business Process Management, Operating Model Design, Business Analysis or Business Architecture.
  • Strong end-to-end process thinking with the ability to decompose complex, cross-functional business processes.
  • Experience supporting complex cross-functional change within large organizations (financial services preferred).
  • Confident facilitator who can challenge assumptions and build consensus across multiple stakeholder perspectives.
  • Ability to adapt approach, depth and communication style to suit different stakeholders, enabling effective collaboration and informed decision making across cross-functional teams.
  • Experience producing structured process artefacts that inform business and technology decisions.
  • Proficient in BPMN and process modelling tools (e.g. Signavio, Visio or Lucid).
  • Advanced Microsoft Office, collaboration tools (Confluence) and emerging AI productivity suite.
  • Working knowledge of workflow solutions such as Camunda is a strong advantage.
  • Industry credentials in one or more of the following domains are highly desired: Business Process Management, Process Architecture / Business Architecture, Operating Model Design, and Enterprise Transformation.
  • Demonstrated ability to think beyond process mapping to understand how organizations operate.
  • Can turn ambiguity into structured analysis and practical outcomes.
  • Demonstrated balance of strategic thinking with hands-on delivery.
  • Passion and skill for building frameworks, standards and repeatable ways of working.
  • Someone who sees process as a tool for better business outcomes, not just documentation.

Benefits:

  • Medical
  • Prescription Drug
  • Dental
  • Vision
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life Insurance
  • Disability and Other Insurance Plans
  • Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
  • 10 Paid Holidays
  • 401(k)
  • Short/Long Term Disability
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