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Community Navigator – Sickle Cell Disease
Job Description:
- Educate patients and caregivers about ATTR-CM and Sickle Cell Disease, treatment options, local and regional support offerings, and health and wellness resources
- Provide ongoing education and disease-state awareness throughout each patient journey
- Allocate time across ATTR-CM and SCD, approximately 85% and 15% respectively, while maintaining disease-state knowledge and community relationships
- Connect patients with relevant community and Pfizer resources and support care navigation
- Engage underserved communities and promote equitable access to education, resources, and support
- Coordinate with Key Account Directors, management, and cross-functional partners across two brand teams
- Set objectives, manage complex projects, and oversee collaborations with healthcare systems, HCPs/educators, and advocacy partners
- Serve as a subject matter expert and share knowledge across the organization
- Develop solutions to complex problems, champion innovation, and implement new ideas, processes, or products
- Present the Community Navigator role and Pfizer support resources at local, regional, and national events
- Use motivational interviewing to identify patient needs and tailor engagement
- Offer in-person and virtual engagement using print and digital resources
- Refer patients and caregivers to local health and wellness organizations
- Adhere to regulations and policies and collaborate with legal and compliance teams
- Engage patients and caregivers through various communication channels
- Provide local insights to inform patient engagement materials and support resources
- Organize travel and event materials
Requirements:
- B.S. or B.A. degree required
- Minimum 7–10 years of pharmaceutical or related industry experience
- Experience with ATTR-CM and/or Sickle Cell Disease
- Ability to build and maintain disease-state and community knowledge across more than one therapeutic area
- Ability to prioritize effectively across concurrent responsibilities
- Exceptional communication, listening, and presentation skills
- Ability to work in regulated environments and adhere to compliance guidelines
- Broad collaboration experience with diverse clients and stakeholders
- Experience in responsible business practices and compassionate communication
- Experience engaging diverse and underserved patient communities with cultural humility
- Familiarity with Pfizer and industry compliance guidelines for working with Medical and Access & Reimbursement colleagues
- Ability to deliver concise, meaningful presentations with integrity and empathy
- Strong attention to detail, organizational, and business skills
- Willingness to travel up to 50%, including weekends and evenings
- Clinical background preferred (RN, APRN, NP, ARNP, ACSW, LCSW, MPH)
- Knowledge of ATTR-CM and/or Sickle Cell Disease and patient/public advocacy preferred
- Experience with hematology, rare disease, or cardiology patient communities preferred
- Preferred to live in the specified geography
- Bilingual proficiency in certain areas preferred
- Candidates must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States required
- U.S. work visa sponsorship is not available now or in the future
Benefits:
- Pfizer Global Performance Plan with a bonus target of 20.0% of base salary
- Share-based long-term incentive program
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday, and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental, and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
