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Director, Make Business Process Owner (Orthopaedics)
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain ManufacturingJob Sub Function:
Manufacturing Process ImprovementJob Category:
ProfessionalAll Job Posting Locations:
Raritan, New Jersey, United States of America, Ringaskiddy, Cork, IrelandJob Description:
Director, Make Business Process Owner (Orthopedics)
Primary Location: Cork, Ireland.
Secondary location: Raritan, US
Job Description Summary
We are currently seeking a Director, Make Business Process Owner (Orthopedics) to join the DePuy Synthes (DS) team.
The Director, Make Business Process Owner will be responsible for driving the Orthopaedics Franchise toward the standardisation of core manufacturing business processes and interdependent business ecosystems through the adoption of SAP standard capabilities. The role will ensure alignment with business objectives, regulatory requirements, and operational excellence goals.
The successful candidate will possess deep expertise in Manufacturing, Planning, Procurement, and Quality processes, as well as proven experience leading cross-functional teams to deliver against programme scope, timelines, and objectives.
The MAKE Business Process Owner (BPO) will collaborate with other functional Business Process Owners, technology teams, domain experts, and business stakeholders to develop a thorough understanding of current business processes and capabilities, identify benchmarking and continuous improvement opportunities, ensure process documentation consistency, and support successful solution deployment across transformation programmes.
The MAKE BPO serves as the primary business decision-maker for manufacturing processes and acts as the key liaison between Manufacturing Operations, Supply Chain, Quality, IT, System Integrators, and deployment teams throughout the programme lifecycle.
Key Responsibilities
Manufacturing Process Ownership
- Own the end-to-end MAKE process landscape within SAP S/4HANA.
- Define, govern, and maintain global manufacturing process standards, policies, and procedures.
- Drive harmonisation and simplification of manufacturing processes across business units and manufacturing sites.
- Ensure alignment between manufacturing, planning, quality, sourcing, warehousing, finance, and logistics processes.
Solution Design & Deployment
- Lead Fit-to-Standard and Solution Confirmation workshops.
- Validate business requirements and approve solution designs.
- Drive adoption of SAP standard functionality and clean-core principles.
- Review and approve Key Design Decisions (KDDs), RICEFW objects, and process exceptions.
- Ensure manufacturing requirements are translated into scalable, sustainable SAP solutions.
Configuration, Testing & Validation
- Participate in system demonstrations and business simulations, providing feedback and guidance.
- Approve functional, integration, and end-to-end test scenarios.
- Validate solution fit against business objectives and operational requirements.
- Participate in System Integration Testing (SIT), Business Simulation Testing (BST), and User Acceptance Testing (UAT).
- Ensure manufacturing processes comply with quality, regulatory, and operational requirements.
Process Optimisation & Change Management
- Identify opportunities to improve key business processes through adoption of SAP Fit-to-Standard solutions.
- Partner with the Business Adoption team to ensure organisational change management, business readiness, site readiness, and training activities effectively support business needs.
- Support the development of work instructions, standard operating procedures (SOPs), and training materials.
- Act as an executive sponsor for manufacturing process adoption and transformation initiatives.
Risk & Issue Management
- Identify and communicate project risks, issues, process gaps proposing appropriate mitigation strategies.
- Lead the resolution of manufacturing process issues and escalations.
- Escalate critical decisions and programme impacts through established governance forums.
- Support deployment planning, cutover activities, and post-go-live hypercare support.
Leadership Responsibilities
- Lead global manufacturing subject matter experts (SMEs) and process teams.
- Build alignment and consensus across functions, regions, and manufacturing sites.
- Influence senior stakeholders and operational leaders to drive business outcomes.
- Serve as the final business decision authority within the MAKE workstream.
- Demonstrate and promote the DePuy Synthes Mindset and Leadership Behaviours through day-to-day interactions and decision-making.
Qualifications
Education
- Bachelor's degree in Engineering, Manufacturing, Supply Chain, Business, Operations Management, or a related discipline is required.
- Master's degree or equivalent advanced qualification is preferred.
Required Experience & Skills
Required
- Minimum of 10 years of manufacturing operations and business process experience.
- Experience working within regulated manufacturing environments, preferably within Medical Devices, Pharmaceuticals, Life Sciences, Aerospace, or similarly regulated industries.
- Strong understanding of manufacturing operations, supply chain management, procurement, and production planning.
- Demonstrated experience designing, developing, implementing, and leading operational and technology-enabled business processes within a global organisation.
- Ability to assess business needs, develop solutions, and effectively communicate recommendations to stakeholders.
- Strong interpersonal, influencing, and negotiation skills, with a proven ability to collaborate across complex organisations.
- Experience managing programme timelines, deliverables, and milestones within large-scale transformation initiatives.
Preferred
- Experience with SAP S/4HANA transformation programmes, particularly within manufacturing environments.
- Certification in relevant disciplines such as PMP, APICS, Lean, Six Sigma, Process Excellence, or related areas.
Other
- Ability to travel domestically and internationally up to 25% of the time.
Required Skills:
Preferred Skills:
Agile Manufacturing, Chemistry, Manufacturing, and Control (CMC), Compliance Management, Consulting, Cost-Benefit Analysis (CBA), Good Manufacturing Practices (GMP), ISO 9001, Performance Measurement, Plant Operations, Process Control, Process Improvements, Quality Standards, Quality Systems Documentation, Standard Operating Procedure (SOP), Statistical Process Control (SPC), Strategic Change, Systems Thinking, Tactical Planning, Technical CredibilityThe anticipated base pay range for this position is:
€104,000.00 - €179,515.00Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
