Dispatcher (remote)

Join The AC Crew – A Company That Puts People First!

At The AC Crew, we believe in creating an environment where people thrive. Our team is made up of talented individuals who are passionate about what they do. We empower our team members, challenge their creativity, and offer a sense of purpose and accomplishment. We are growing and looking for that next complementary team member!

Position: Dispatcher (remote)

As a Dispatcher, you'll play a critical role in ensuring that field technicians are efficiently assigned jobs based on priority and location. You'll be responsible for managing and monitoring technicians' schedules, confirming appointments with customers, and following through the process to completion of the job. This is a full-time position, without night or weekend responsibilities.

This is a remote job. The AC Crew is based in the Nashville Tennessee market, and services the Middle Tennessee area.

What’s In It For You?

  • Competitive base hourly rate: $20-25/hour
  • 6 Paid Holidays
  • Accrued PTO (paid time off)
  • Simple IRA retirement plan with qualified company match
  • Continuous professional development and on-the-job training
  • Opportunities for company-wide community service and engagement
  • A positive and supportive work environment

Do You Have What It Takes?

  • Prefer at least 1 year of dispatching experience
  • Availability to work Monday through Friday - 7:00AM - 4:00PM (CST)
  • Proficient in basic computer skills, especially with Office applications.
  • You will need to provide your own computer with WIFI access.

Ready to make a difference? Send resume to admin@theaccrew.com and join our dynamic team at The AC Crew, where your growth and success are our priority!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...