[FULL TIME Remote] Library Community Service Officer (Part-Time)

Unlock your potential with a new role at workwarp as a Library Community Service Officer! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.

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Job Summary • This is a part-time, benefited position. * The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities • Encourage compliance with library policies • Report suspected hazards and criminal behavior • Provide assistance to patrons and staff as requested • Respond to alarms and other calls for service • Write police reports • Respond to alarms from theft detection devices • Provide information to patrons coming to the library • Create a professional atmosphere that both comforts patrons and deters criminal activity • Monitor Closed Circuit Television surveillance system • Monitor Integrated Security System and Alarms • Monitor Elevator Command Computer System • Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities • Ability to quickly learn, understand, and apply specific San Jose State University and reputed company rules and regulations • Ability to understand and apply local, state, and federal laws. • Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. • Ability to prepare clear and concise reports. • Strong written and oral communication skills. • Ability to deal tactfully and effectively with a wide range of people. • Ability to act calmly and rationally in emergency situations. • Ability to understand and operate a computer card key badging station. • Ability to understand and operate an InfoGraphics Alarms system. • Ability to learn Police 10 code. • Ability to use handheld radio communication system. • Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. • Excellent customer service skills. • Ability to act calmly and rationally in emergency situations. • Ability to monitor CCTV screens for extended periods. • Must possess a valid California Driver’s license. • Ability to communicate with constituents in a professional and respectful manner. Required Qualifications • High School Diploma or Equivalent • Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a reputed company driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the reputed company for reputed company campuses. Preferred Qualifications • Six month previous police/security/military law enforcement training and/or experience • Library Security experience • Customer Service experience • Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month reputed company offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summ
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...