Loan Originator - Inside Sales

<strong>MORTGAGE LOAN ORIGINATOR – INSIDE SALES<br><br></strong>Reports to: Sales Manager or Branch Manager<br><br>Department: Sales<br><br>Status: Regular, Full-Time or Part Time<br><br>FLSA Status: Exempt<br><br>Pay Grade: Salary plus Commission<br><br>Location: Remote, based in Wisconsin<br><br><strong>Summary & Purpose Of Position<br><br></strong>We are a fast-growing, client-focused lending team looking for a motivated mortgage professional who is passionate about helping people achieve homeownership through safe, smart financial products. The ideal candidate is disciplined, service-oriented, and thrives in a supportive yet high-performance environment.<br><br>Inside Sales MLOs will be primarily responsible for using web-based marketing strategies and telephone<br><br>sales techniques to expand Gold Star’s lending footprint to all corners of the United States, from the<br><br>comfort of one of our branch offices. This position also offers the opportunity to interact with the<br><br>community by promoting Gold Star’s products to financial services professionals and the public at large.<br><br><strong>Primary Position-specific Responsibilities<br><br></strong>Ø Consult with prospective borrowers to determine their financial objectives and goals,<br><br>review/analyze credit and financial data, and pre-qualify applicants;<br><br>Ø Present options and alternatives for various financial products that Gold Star offers, explain rates<br><br>and terms in an easy to understand manner, and answer questions regarding the financing process;<br><br>Ø Maintain an in-depth knowledge of highly technical and evolving underwriting/lending<br><br>guidelines, investor regulations, and utilize specialized knowledge of loan products to interpret<br><br>these guidelines to assist the borrower in his/her understanding;<br><br>Ø Assist in gathering required loan underwriting documentation, and be the borrower’s primary<br><br>point of contact with Gold Star, always leaving him or her with a favorable impression;<br><br>Ø Determine the financial products that best meet the customer’s needs and financial circumstances,<br><br>and provide advice on the advantages and disadvantages of different financial products;<br><br>Ø Negotiate loan rates and terms on behalf of the consumer, and apply the borrower’s unique credit<br><br>profile to loan scenarios in order to provide financial options to the consumer;<br><br>Ø Monitor the loan from the point of origination through closing, and work closely with processors,<br><br>underwriters, closers, and staff to facilitate a smooth and compliant transaction;<br><br>Ø Develop and maintain lifelong relationships with consumers, business partners, and colleagues;<br><br>Ø Attend and complete all required training, maintain knowledge of all lending policies, procedures,<br><br>guidelines, and regulations, and complete all licensing prerequisites and requirements;<br><br>Ø Provide unsurpassed customer service;<br><br>Ø Complete other duties as assigned.<br><br><strong>Preferred Education/Experience<br><br></strong>Ø High school or equivalent required;<br><br>Ø An Associate’s degree from an accredited college preferred;<br><br>Ø At least one (1) year of experience in mortgage lending with demonstrated success in prospecting<br><br>and sourcing leads, telephone sales, and developing relationships required;<br><br>Ø Verifiable track record of recent successful purchase and referral based sales volume;<br><br>Ø Must have exceptional attention to detail and strong organizational skills;<br><br>Ø Outstanding work ethic and time management skills;<br><br>Ø Perform exceptionally well under pressure;<br><br>Ø Possess strong oral and written communication skills;<br><br>Ø Prior experience with Encompass, a plus.<br><br><strong>PHYSICAL DEMANDS/ENVIRONMENT<br><br></strong>The work environment is characteristic of an office setting. Rare lifting of up to 25lbs may be required.<br><br>Occasional travel may be required (generally less than 25%) to attend client closings, complete loan<br><br>applications, and meet with consumers.

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