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Night Shift Data Entry Lead – 9 PM to 5 AM Remote Role at workpinnacle – Full‑Time Retail Operations & Customer Experience
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- Why workpinnacle?
At
workpinnacle
, we are redefining the future of retail and pharmacy services by blending cutting‑edge technology with a deep commitment to community health. Founded over a century ago, workpinnacle has grown from a single neighborhood storefront into a nationwide network of stores that serve millions of customers each day. Our mission is simple: deliver an exceptional, personalized experience that keeps people healthy, happy, and coming back. As we expand our digital footprint and embrace new ways of working, we are looking for dedicated professionals who thrive in a fast‑paced, night‑time environment to join our team.
Position Overview
Title:
Night Shift Data Entry Lead – 9 PM to 5 AM (Remote)
Location:
Remote (primary support for California stores)
Employment Type:
Full‑Time, 8‑hour shift
Compensation:
Competitive salary ranging from $70,000 – $80,000 annually, plus performance‑based incentives and comprehensive benefits.
Start Date:
Immediate openings – we are hiring now!
Key Responsibilities
As the Night Shift Data Entry Lead, you will be the backbone of workpinnacle’s overnight operations. Your role ensures that every transaction, inventory adjustment, and customer interaction is accurately captured, securely processed, and ready for the next day’s business. Core duties include:
Store Opening & Closing Oversight:
Securely open and close assigned stores, manage cash handling procedures, and verify that all systems are operational before the day shift begins.
Data Entry & Transaction Management:
Process sales registers, handle voids, refunds, and discounts, and ensure that every monetary movement is recorded with zero error.
Customer Experience Stewardship:
Provide a warm, helpful presence for night‑time customers and pharmacy patrons, resolve inquiries, and model best‑practice service standards for the entire team.
Inventory Control:
Conduct nightly stock counts, reconcile discrepancies, and maintain accurate records for both the sales floor and back‑room inventory.
Compliance & Safety:
Enforce workpinnacle’s safety protocols, ensure adherence to state and local regulations for controlled substances, alcohol, and tobacco, and complete all required documentation.
Team Leadership & Mentorship:
Guide junior associates, delegate tasks, and act as the point of contact for any issues that arise when the store manager is unavailable.
Financial Reconciliation:
Prepare cash reports, perform end‑of‑shift cash counts, and coordinate with the accounting department for timely deposits.
Visual Merchandising & Store Upkeep:
Maintain a clean, organized, and visually appealing store environment, report maintenance needs, and ensure promotional signage is correctly displayed.
Training & Development:
Complete required training modules, maintain up‑to‑date certifications (e.g., PTCB for pharmacy assistance), and pursue continuous learning opportunities.
Special Projects:
Participate in pilot programs, seasonal inventory cycles, and process‑improvement initiatives as directed by senior leadership.
Essential Qualifications
Education:
Bachelor’s degree or equivalent work experience.
Experience:
Minimum 1 year of prior supervisory, administrative, or retail key‑holder experience, preferably in a pharmacy or high‑volume retail environment.
Technical Proficiency:
Strong command of data entry systems, POS platforms, and Microsoft Office Suite (Excel, Word, Outlook).
Communication Skills:
Excellent written and verbal English; ability to convey information clearly to customers and team members.
Attention to Detail:
Proven track record of zero‑tolerance for data errors and cash discrepancies.
Reliability:
Ability to work the designated night shift (9 PM – 5 AM) consistently and reliably.
Legal Eligibility:
Must be authorized to work in the United States and able to obtain any required state pharmacy or controlled‑substance certifications.
Preferred Qualifications & Skills
- Previous experience in pharmacy data entry, prescription processing, or controlled‑substance handling.
- Familiarity with inventory management methodologies such as FIFO (First‑In‑First‑Out) and cycle counting.
- Certification in PTCB (Pharmacy Technician Certification Board) or a state pharmacy technician license.
- Demonstrated ability to lead a diverse team and resolve conflicts quickly and professionally.
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