Customer Solution Architect (AMER) (Remote)

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads.

At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valuable users to:

  1. Uncover and understand business and technical requirements.

  2. Design and architect technical solutions built on the Supabase platform.

  3. Work with customers to lead proof-of-value implementations.

  4. Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance.

Successful CSAs always put customers first, working closely with them to become trusted advisors who understand their needs, work as an extension of their team toward common success, and advocate on behalf of the customer within Supabase.

You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:

Discovery

  • Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it.

  • Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team.

  • Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.

Proof-of-Value Onboarding

  • Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.

  • Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.

  • Actively guide new customers through an onboarding journey, utilizing emails, docs, guides, and webinars to promote their rapid deployment and growth on the platform.

Customer Success

  • Understand immediate custom goals (i.e onboard and adoption) as well as long-term customer opportunities (i.e. optimization & identifying new workloads) to build meaningful account plans for high-value customers.

  • Deliver on synchronous and asynchronous engagements with Supabase customers, including application architecture assessments, database design and performance optimization, and proactive support to enable customers to scale with confidence.

  • Serve as an internal champion for your customers and for the platform. Work closely with Support, Product, and Engineering to provide platform feedback, identify areas of improvement, while communicating platform roadmaps to customers.

  • Invest in customer connections to build a trust-based relationship. Everyday CSA’s work with the production data stores of startups and enterprises alike. Building trust in the Success team and Supabase platform is paramount to a successful customer relationship.

Preferred Experience

  • 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.

  • Strong background with relational database management systems such as PostgreSQL or MySQL.

  • Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.

  • Very strong communication skills, particularly of technical concepts. CSA’s at Supabase spend a significant amount of time translating business needs to technical outcomes, and technical concepts to organizational impact.

  • Well-organized and effective storyteller with meaningful interpersonal skills. CSA’s often have to navigate multiple stakeholders with conflicting opinions, and the ability to effectively mediate this type of conflict is crucial.

  • Experience with project management, business analysis and revenue operations tools. We use HubSpot, BigQuery etc., and familiarity with these platforms will help enable your success.

  • Previous experience leading customer-facing engagements to deliver meaningful technical and business value.

What We Offer

  • Fully Remote

    We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

  • ESOP

    Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

  • Tech Allowance

    Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

  • Health Benefits

    Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

  • Annual Off-Sites

    Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

  • Flexible Work

    We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

  • Professional Development

    Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

  • ~400 team members

  • 60+ countries

  • 20+ languages spoken

  • Over $1B raised (including our $500M Series F)

  • 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Back to blog

Other Jobs To Apply

Clinical Appeals RN - Fully Remote - 4 or 5 work days per week - Weekends required

American Express Online Remote Data Entry Specialist (Remote Part/Full Time Job) (Work From Home)

Remote Entry-Level Customer Support – No Experience Required

Leadership Trainee (Remote) - No Experience Needed & Start ASAP + Bonuses

Certified Pharmacy Technician - Data Entry in Crestwood, IL: Join arenaflex's Dynamic Team and Revolutionize Healthcare Administration

Online Data entry work from home daily payment

Remote Search Consultant - Direct Hire Recruiter/Inside Sales - Remote (must reside in Dallas)

Target Remote Jobs, Target Careers From Home Apply For It ( Language Specialist )

Remote Online reputed company Chat Jobs No Experience – Easy Jobs Hiring Near Me – No Experience Needed

Merchandiser (PT or FT on Flex Schedule)

Netflix Job Binge Watching $30/Hour Job ID- 982 Job ID- 3220

Courtesy Bus Driver

Manager - International Account Development (Virtual - East Coast/Midwest)

Utilization Review Nurse, PRN

Supplier Quality Management Engineer

Watch Netflix (Tagger): $12-$46

Data Entry Specialist (Remote)

Chat Moderator (Fully Remote)

Hiring Now - Work from Home - No Experience

Growth-Driven Call Center Manager Internship

Amazon Delivery Driver

Amazon Data Entry Jobs From Home – Apply Now

Dallas Area Part-Time:Amazon Fresh Delivery Driver

Remote Customer Service Representative – Product Testing

Remote Order Tracking Support - Female Friendly

In-Home Product Tester – No Fees, No Experience, $25-$45/hr

Production IT Field Tech III - Onsite & Remote Support

Work From Home

Virtual Receptionist – Flexible Schedule

Video Data Capture Associate (iPhone Users)

Public Affairs Specialist III

Remote Medicare Appeals RN – Fast-Paced, Impactful Review

Gastro Account Representative - CuraScript - Hybrid (Lake Mary, FL)

Central Hotel Services, Analyst (Remote Opportunity)

[Remote] Manager, Customer Products and Solutions (2026-8099)

[Hiring] HVAC Sales Consultant @Thirty Madison Ventures

Remote AGNP Didactic Faculty (Adjunct)

amazon work from home $15+/ Hour (Sign on Bonus!)!

Remote Data Entry Pro: Flexible Hours & Weekly Pay

Senior Title Examiner - Complex Projects at First American: 100% Remote (AZ, CA, NV)

Online Startup Generalist (India)

(UPS Remote) – Data Entry Operator Part-Time Job

RN Telephonic Nurse - Accredo - Work from Home, Anywhere, USA (Compact Nursing License Required)

Long-Term Care Registered Nurse (VA Reviewer)

reputed company, GA - Work from Home Roadside Assistance Dispatcher

Remote Sales Position - No Experience Needed

Remote Sales Associate: Grow Your Tech Skills

Therapist (Licensed or Provisionally Licensed) - Remote

Controller Minimum Equipment List

Remote Commercial Auto Claims Specialist

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...