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Director of Warehouse Operations
SHEIN Distribution Corporation provided pay range This range is provided by SHEIN Distribution Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $108,000.00/yr - $170,000.00/yr Job Title: Director of Warehouse Operations Reports to: Director II, Warehouse Operations Job Location: Whitestown, Indianapolis, USA Job Status: Exempt, FT About SHEIN SHEIN Distribution Corporation distributes SHEIN's products in the U.S. SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
This role will be the Director of Warehouse Operations for the Indianapolis Distribution Center. The Director of Warehouse Operations will manage the end-to-end operations, and work internally with production, leadership, sales, and warehousing teams to optimize SHEIN's supply chain and align it with growth goals for Distribution Center. The Director of Warehouse Operations will ensure all freight transit is efficient and effective business operations. The ideal candidate must possess previous logistical experience and knowledge of industry best practices.
Job Responsibilities
Oversee the day-to-day operations of warehouse, lead a team of 500+ employees to support the Direct to Consumer business in U.S. Align with upper management on business strategies and expectations of warehouses, build up the roadmap and operational capabilities to deliver the performance. Establish, maintain, and optimize standard procedures and best-practices for the local operations, and ensure the compliance with the Global Supply Chain Department's principles.
Direct warehouse business planning, process implementation, process improvement to ensure knowledge and methods are shared efficiently and effectively across the team. Continually improve the productivity, accuracy and on-time rate of all processes like receiving, putaway, picking, shipping and returning.
Review and select appropriate 3PL to expand the warehouse capacity when needed, negotiate SLA with reasonable rates, build up the managerial system of 3PL service to guarantee their performance reach SHEIN's requirements, and coordinate the teamwork of in-house and 3PL personnel. Proactively work with the technology team including IT, Engineering, Automation, Big Data etc. to improve the material handling system with the strong ROI.
Ensure all employees adhere to all OSHA and the company's safety and compliance standards; provide a safe and hazard-free environment for all employees. Comply to all warehousing, shipping, and handling legislation requirements. Work closely with HR to hire, train and develop a high performance team that can grow with the company, create the culture of teamwork, customer focus, and cost optimization, and manage the variable labor carefully to reduce cost and improve service quality.
Lead the budget management, financial analysis, reporting standards, KPI measurement, and communications which provides visibility and transparency for global management, marketing, business, warehouse, customer service, ESG, Audit, etc. Constantly look for new logistics technologies, innovations and practices, and vendors to help improve efficiencies, and reduce delivery time and costs. Other tasks and/or projects based on company needs.
Job Requirements
Bachelor's degree in logistics, supply chain management, business administration or a related field a plus. Must have 10+ years of experience managing highly automated distribution center with a large e-commerce retailer. Experience working a 3 shift / 7-day operation. Previous experience managing a warehouse team of 500+ employees and in a leadership role with oversight of multiple managers and supervisors.
Strong leadership, problem solving, and communication skills. Have thorough understanding of warehouse process, design, and regulatory and compliance issues. Proficient with Microsoft Office Suite, warehouse management and database systems. A deep understanding of network and financial modeling and forecasting is required. High proficiency in creating and analyzing complex data-driven reports required.
Excellent interpersonal skills with the ability to develop, manage, lead and communicate effectively with staff. Can commute to the warehouses in Whitestown, Indianapolis daily, and travel to other locations (e.g., Los Angeles, east coast etc.) as needed.
Job Salary Pay: $108,000.00 min. - $170,000.00 max annually, plus, bonus & RSU offered. SHEIN is an equal opportunity employer committed to a diverse workplace environment. Seniority level Director Employment type Full-time Job function Management, Manufacturing, and Supply Chain Industries Retail Apparel and Fashion
