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Lead Business Writer, Communications
Calix is looking for a Lead Business Writer, Communications (Remote – USA) who can identify, shape, and write compelling stories for one of our most visible external communications channels: press releases. Calix press releases play a pivotal role in shaping how customers, analysts, investors, media, and the broader market understand our company and the success of our customers, partners, and brand. This means you'll join a small, high-performing communications team with an outsized impact on Calix's external narrative. We care deeply about craft, credibility, and quality. We believe great stories are built through thoughtful reporting, rigorous editing, and relentless revision. This is a role for someone who wants meaningful ownership, visibility, and influence—and who takes pride in producing work that stands up to scrutiny. We're looking for someone with exceptional editorial judgment; someone who can find stories where others see only information and connect them to meaningful business outcomes. You'll absorb customer interviews, executive perspectives, product strategy, technical information, market context, and sometimes competing stakeholder viewpoints, then determine what matters, why it matters, and how to tell it. You'll own stories end-to-end, from sourcing and interviewing to drafting, executive review, publication, and coordination with our PR agency. Calix embraces the secure use of AI and agentic AI tools as part of the editorial process. We expect this role to have practical experience using approved AI tools securely and responsibly to accelerate research, story development, drafting, and revision. Candidates must demonstrate strong judgment around fact verification, confidentiality, and the appropriate use of AI in professional communications. That said, we are hiring primarily for human judgment, business acumen, reporting instincts, and writing ability.What You'll Do: Identify customer, product, and business stories with external relevanceDetermine which stories deserve attention and develop compelling narrative anglesSynthesize interviews, presentations, transcripts, data, and stakeholder feedback to develop a strong story thesisConduct interviews with customers, executives, partners, and subject matter expertsVerify facts, figures, claims, and supporting evidenceWrite customer success, product launch, and corporate press releases with clear, compelling narrative arcsManage stories through executive, legal, and stakeholder review while preserving narrative integrityAdapt quickly to changing priorities and fast-moving opportunities without compromising quality or accuracyStay current on broadband, cloud, AI, and competitive industry trends to bring context, perspective, and relevance to every storyBring an editor's perspective to every story, raising the quality, clarity, and strategic relevance of Calix communicationsServe as a key editorial partner to Calix's public relations agency, ensuring stories, messaging, and media engagement activities align to business objectives and communication prioritiesWhat You Bring: Exceptional editorial judgment and storytelling abilityProven experience finding stories where others see complexity, ambiguity, or raw informationStrong business acumen and the ability to connect technology, product strategy, customer outcomes, and business valueStrong reporting instincts, including interviewing, fact verification, and source validationExperience writing about B2B technology, SaaS, cloud, AI, telecommunications, enterprise software, or related industriesAbility to quickly understand complex technology portfolios, products, business models, and industry dynamics, and translate them into compelling business narrativesExperience using AI and agentic AI tools to support research and content development while maintaining responsibility for editorial judgment and fact verificationConfidence working directly with executives and senior leadersRelentless commitment to revision, accuracy, and qualityExceptional writing and editing skills (a writing exercise is required as part of the interview process)Location: This is a remote-based position located anywhere in the US #LI-RemotePay Range: San Francisco Bay Area: 158,700 - 238,100 USD AnnualSelect US Metros and States: 138,000 - 207,000 USD AnnualOther US Locations: 124,200 - 186,300 USD AnnualAs a part of the total compensation package, this role may be eligible for a bonus.For information on our benefits click here.PLEASE NOTE: All emails from Calix will come from a '@calix.com' email address. Please verify and confirm any communication from Calix prior to disclosing any personal or financial information. If you receive a communication that you think may not be from Calix, please report it to us at talentandculture@calix.com.The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered viaCalix One— our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation.Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth.This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.We’re at the forefront of a once‑in‑a‑generation change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.To learn more, visit the Calix web site at To learn more about our international job opportunities, please visit our International Careers PageIf you are a person with a disability needing assistance with the application process please: Email us at calix.interview@calix.com; or Call us at +1 (408) 514-3000.Calix is a Drug Free Workplace.You may access a copy of Calix Candidate Privacy Policy HERE and other Calix Privacy Policies HERE.#J-18808-Ljbffr
