Senior Manager, Creative Director

Job Description:

  • Lead and develop the Brand Creative design team
  • Set priorities, define roles and performance standards, coach and grow designers, provide feedback, and build a culture of experimentation and collaboration
  • Set creative direction for high-impact brand campaigns and initiatives
  • Translate brand strategy into scalable visual systems across print, digital, motion, and environmental applications
  • Translate complex technical products into clear, relevant, and compelling stories
  • Own and evolve typography, iconography, logo, color, and layout frameworks
  • Maintain the brand library, presentation templates, icons, and brand guidelines
  • Identify and implement AI tools across creative workflows while enforcing company guardrails
  • Direct creative for large-scale events and environmental design from concept through delivery
  • Extend campaigns and events into platform-native social content
  • Contribute hands-on to concepts and key deliverables
  • Create brand templates, documentation, and guidance for internal teams and external partners
  • Collaborate with Events, Social, Web, Customer Marketing, Product, Employee Experience, and Corporate Communications
  • Manage agencies, contractors, animation, and illustration disciplines
  • Prioritize requests, manage timelines and budgets, and identify resourcing risks
  • Present creative concepts and rationale to senior stakeholders and explain design decisions to creative and non-creative audiences

Requirements:

  • BFA or MA/MS in design, art and design, or a related field, or equivalent work experience
  • 8+ years of design experience
  • Ideally 2+ years managing and developing designers
  • Portfolio showing event design, campaigns, layout, design systems, visual storytelling, and creative direction
  • Experience building and operationalizing brand and design systems, ideally for B2B, technology, or SaaS brands
  • Experience directing environmental and event design for large-scale brand moments
  • Advanced knowledge of Adobe and Figma systems, libraries, and scalable brand documentation
  • Hands-on experience applying AI and generative tools to creative workflows and leading a team to adopt them
  • Experience managing agencies, contractors, and cross-functional creative projects within timelines and budgets
  • Ability to influence and align stakeholders across functions and seniority levels
  • Excellent written and verbal communication, including presenting creative rationale to non-creative audiences

Benefits:

  • Equity
  • Employee stock purchase program
  • Flexible paid time off
  • 20 weeks fully-paid gender-neutral parental leave
  • Fertility and adoption assistance
  • 401(k) plan
  • Mental health counseling
  • Transgender-inclusive health insurance coverage
  • Health benefits offerings
  • Employee affinity groups
  • Necessary accommodations for individuals with disabilities within the application and interview process
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