Senior Service Processor, EDI Processing at Lincoln Financial Group: 100% Remote (Omaha, NE)

Title: Senior Service Processor, EDI Processing

Location: Omaha United States

Job Description:

Alternate Locations: Work from Home

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 76823

The Role at a Glance

We are excited to bring on a Senior Service Processor, EDI Processing to join our Group Protection Operations Team supporting Workplace Solutions in a work from home environment.

Background Details

As a Senior Service Processor, EDI Processing, you will independently perform routine and increasingly complex enrollment processing while delivering on EDI onboarding assignments. You will collaborate with internal and external partners to support implementation activities and provide guidance on onboarding approaches. If this sounds like a role for you, please read on!

What youll be doing

  • You will independently perform routine and increasingly complex enrollment and EDI-related processing in accordance with established procedures.
  • You will leverage critical thinking to update and maintain accurate member records, determine eligibility, and apply policy provisions.
  • You will reconcile and process complex EDI files, member changes, and special projects such as open enrollments and amendments.
  • You will communicate effectively with internal and external stakeholders to resolve issues and support a positive customer experience.
  • You will act as a liaison across departments to support problem resolution and contribute to process improvements.
  • You will share knowledge with teammates and support departmental initiatives to meet quality and service standards.
  • You will manage your workload independently, meeting deadlines and adapting to changing priorities as needed.

What we're looking for

  • High School diploma or GED or minimum Associate degree in lieu of required experience. (Minimum Required)
  • 3 - 5+ Years of eligibility insurance enrollment experience aligned with the responsibilities for this role OR for candidates with an Associate degree or above, 0-1 year of client service experience aligned with the specific responsibilities for this role. (Required)
  • Ability to communicate effectively (verbal/written).
  • Demonstrated strong customer service experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Application Deadline

Applications for this position will be accepted through October 30, 2026, subject to earlier closure due to applicant volume.

What's it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for you:

  • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincolns core values and leadership attributes

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • Work arrangements that work for you

  • Effective productivity/technology tools and training

The pay range for this position is $25.87 - $35.84 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Back to blog

Other Jobs To Apply

Virtual Pharma Account Manager: High-Impact Territory Sales

Principal Business Development Manager Pharma at Waters Corporation: 100% Remote (US)

Dist Design Project Coord - Sr

Market Commentary Writer and Social Editor at Wealthfront: 100% Remote (San Francisco, CA, New York City, NY)

Analyst, Early Career (Full Stack)

Sales Executive, Digital Assets

Senior Pre-Sales Systems Engineer, Enterprise

Remote Enterprise Identity & Security AE

Remote Retirement Inside Sales Specialist

Account Executive, B2B SaaS — Hybrid/Remote

[Remote] Director - Special Investigations (FIU)

Senior Manager, SAP AI Engineering

Associate Director, eCommerce Operations, eProcurement

Manager, Professional Services- Streaming Media

Commercial Sales Engineer - East - Remote

Emerging Fraud Researcher

HubSpot Administrator - Remote

Remote Snowflake Data Lake Support Pro

Investigator, Operational Excellence

Remote Principal Engineer, Identity & Engagement

Crypto Twitter Content Lead: Real-Time & Witty

TikTok Social Programming, Bleacher Report at Warner Bros. Discovery: 100% Remote (NY, GA)

Inbound Sales Call Center Representative

Senior Manager, Compensation & People Analytics (Remote)

Virtual Sales Rep: Fully Remote, No Cold Calls, Great Training

Services Project Coordinator

Dashers - Sign Up and Start Earning

Remote-Eligible Senior Business Analyst: SDLC & Stakeholder Leader

Notary Stamp Order Online | West College Corner, IN

Remote Freelance Japanese Teacher & 1:1 Coach

Audio & Digital Account Executive

Assistant, Contract Administration

Coordinator, People Data Operations (Remote)

Live Entertainment Marketing Coordinator

Global Technical Product Advisor - Off Road

Guest Experience Center Agent / Inside Sales

Remote SEO Content Lead

Remote Diagnostic Technician: Fast, CustomerFocused Support

Navy Medicine Analytics SME — Remote

Digital Evangelist

Workday Solution Architect

Experience Strategy Manager

Part-Time Oncology Data Specialist - Certified (remote)

Technical Support Consultant Analyst (Remote - PST Working Hours)

GL Claims Specialist - Remote

Senior Underwriter - Management Liability

Controller / Director of Finance

Remote AR Analyst I: Collections & Resolution

Senior Sales Executive

Manager, Flight Maintenance - Traveling

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...